What is Project Expat?
Project Expat is the go-to source for finding English speaking service providers in Germany, Austria, and Switzerland.
We understand that making a foreign country your home can be difficult. At Project Expat GmbH, we strive to help you find English speaking service providers across different service categories so that your transition is as smooth as possible. We understand that finding the right partner for your needs can be daunting, but our expertise ensures that you are connected to the right service provider for all your requirements. We have a team that specializes solely on helping our clients transition comfortably into life as an expat living in Germany, Austria, and Switzerland while still maintaining quality customer care from start to finish. Our partners are recommended to our expat clients with confidence and a guaranteed quality of service. Our goal is to make your life as comfortable and easy as possible, so you can focus on enjoying the journey of being an expat in Europe!
Project Expat takes great pride in the relationships we’ve built with our service providers over the years and are constantly striving to maintain a positive and mutually beneficial partnership with them. We understand the unique challenges faced by expats in locating English-speaking service providers and make it a point to regularly seek out and add new providers to our diverse selection of services. Whether it’s an English-speaking plumber or an English-speaking accountant, we work hard to ensure that our expat community has access to the resources they need. We value the trust our clients place in us and are committed to providing top-notch service provider options for all their needs. Providing high-quality service is the cornerstone of our business, and this would not be possible without the hard work and dedication of our valued partners.
With our headquarters in Munich and an office in the heart of Berlin, Project Expat has built a Europe wide network of reliable and trustworthy English-speaking service providers for English-speaking expats across Germany, Austria and Switzerland. Our diligent efforts towards finding and building partnerships with reputable service providers ensures that our clients receive the highest quality experience. We are constantly on the lookout for new companies to join our network and are excited about the potential collaborations and opportunities ahead.
Our Mission Statement
Project Expat is on a mission to simplify life for English-speaking expats. We provide an online directory of services, making it easy for expats to find the right service providers for all their needs. With our website and app, we’re always on the go-in your pocket- making relocation a breeze! With our website and app, we’re always on the go-in your pocket- making relocation a breeze!
Our Vision Statement
Project Expat envisions to be the definitive resource to bring expats together with the best English-speaking service providers. We want to help them create a new home in a foreign country and connect with the local community. We believe that by doing so, we can make a positive difference in a very globalised world.
At Project Expat, we understand the importance of finding reliable, trustworthy English-speaking service providers for expats living in Germany, Austria, and Switzerland. That’s why our team carefully vets and verifies each of our partners to ensure they meet our high standards for quality and excellence. With a wide range of services available, from insurance advice to life coaches, we strive to make the lives of English-speaking expats living in our regions as stress-free and enjoyable as possible.
We believe that our expat clients come first and we go above and beyond to meet their needs. We have a great team of knowledgeable and experienced staff who are always available to help our clients with whatever they need.
Diversity & Inclusion
We strive to create an inclusive environment where everyone feels welcome, respected, and valued. We know that by valuing diversity, we are making our workplace stronger, our community richer, and our world better.
Simplicity in Solutions
We’re committed to simplifying life abroad and helping our clients navigate the challenges of expat life. Our team is passionate about providing the best possible service to our clients and we are constantly striving to innovate and improve our offerings.
Community & Welcome Culture
We are a community of people who believe in the power of connection and welcome culture. We believe that by coming together, we can make a difference – whether it’s through our social media groups or our online platform.
An Expat Team for Expats
At Project Expat, we are a team of mostly expats who understand the emotional and nerve-racking challenges of moving to a foreign country. We have 9 nationalities represented on our team, and we all understand the stresses and anxieties that come with starting a new life in a new place. This is why we founded Project Expat- to help others who were facing the same challenges that we had faced. Our sales team is entirely made up of expats, so they can relate to our clients on a personal level. They have all been through the process of adapting to a new culture and learning a new language, so they are uniquely qualified to help others who are going through the same thing and assist clients on a personal level. We are proud to be able to offer this service to our clients, and we are confident that we can help them to make the transition to their new life as smooth and stress-free as possible.
What inspired you to start Project Expat?
Working with expat clients in the insurance business, I learnt a great deal about everyday issues and problems that come up for people living in a foreign country. Germany is an incredibly versatile and highly developed place to reside, however, it can be hard for new inhabitants to settle in without help and guidance. Therefore, I am so passionate about bringing people together – my childhood in the UK, Germany and Spain meant that I grew up feeling part of a truly European identity. We should all strive to make sure the world comes closer and understand one another better. I have experienced first-hand just how much richer life could be when cultures were intertwined. My attitude towards embracing all that was around me, taught me that diversity should be celebrated rather than feared; comprehending each other better would bring us closer together as global citizens.
Project Expat and MW
Markus and I had known each other for thirteen years since we first met at uniVersa, a company that offered insurance services. I had just come back from living in Spain for nine years, so he was my boss as I learned the ropes of the industry. The business really took off one day when we received an inquiry from a Swedish-American client who wanted health insurance but didn’t know any German. This sparked something inside us; it put ideas into our heads that this could be more than just a simple job offer but also an amazing opportunity to create something new and exciting.
So, with much enthusiasm, Markus and I left uniVersa shortly afterwards to form Blacktower Expat Solution Services GmbH with another partner from Holland who eventually left the company – which is when MW Expat was founded! At first, the insurance company was just like any other – selling policies to clients and making sure their needs were met. But something about the business didn’t feel right. The company noticed that many of their customers were expats who had recently moved to Germany from abroad and they seemed lost in the system with nowhere to turn for help.
We needed to do something more than just sell policies; they wanted to help these vulnerable people find a place of safety, security, and support within their new environment. And so, Project Expat was born. Since its launch, Project Expat has grown stronger each day as both customers and vendors have come together under one roof for mutual benefit – creating a sense of community among those who may otherwise feel isolated or alone in what is often a difficult transition period when it comes to relocating countries permanently.
Making your new country feel like home.
Our Commitment to Sustainability
At Project Expat, we know that sustainable practices are important not only for the environment, but also for the future of our business and our community. That’s why we’re excited to partner with Grow My Tree, a company dedicated to reforestation via tree planting. If we are unable to assist you within 48 hours of your contacting us, we will plant a tree on your behalf as an apology and part of our commitment to reducing our carbon footprint. We see this partnership as just one small step towards creating a more sustainable world for all of us to enjoy. Our commitment to both our clients and the planet is what sets us apart as a company. Thank you for choosing Project Expat and helping us achieve our goals of environmental responsibility. Together, we can make a difference.
Project Expat made it into the top 20 of the famous “Focus Innovationspreis” in 2021.
With this award FOCUS Magazin annually honours groundbreaking innovations that provide the respective company with an opportunity for new markets and new growth.
A high-calibre jury from business, science, politics and start-ups assesses and awards prizes for product ideas and innovative services that have a clear consumer orientation and are already distinguished by an initial market success or whose market success is foreseeable: an idea close to people.
The top 20 makes us incredibly proud. It proves that Project Expat is an important building block in the German market and its future.